Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
UX needs a sense of urgency about AI
"UX professionals must seize the AI career imperative or become irrelevant", writes Jakob Nielsen in his blog UX Tigers, particularly with current AI-driven tools...
From Putting People First
[Book] Sustainable Innovation
This book by Experientia president Michele Visciola puts forward a new paradigm to understand and implement Sustainable Innovation (SI). Innovation without sustainability...
From Putting People First
[Book] Think Like a UX Researcher
In this newly revised Second Edition, you'll find six new essays that look at how UX research methods have changed in the last few years, why remote methods should...
From Putting People First
People are getting fed up with all the useless tech in their cars
For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward...
From Putting People First
GPT detectors biased against non-native English writers
If you're a non-native English writer, you should know GPT detectors are biased against you.
From Putting People First
[Book] Thinking with Your Hands
In Thinking with Your Hands, esteemed cognitive psychologist Susan Goldin-Meadow argues that gesture is vital to how we think, learn, and communicate.
From Putting People First
The future of urban AI
10 conversations by Urban AI, a Paris based think tank, with worldwide experts to explore the future of urban artificial intelligence
From Putting People First
[Book] Imagining AI
The book sheds new light on some of the most important themes in AI ethics, from the differences between Chinese and American visions of AI, to digital neo-colonialism...
From Putting People First
Ageing with smartphones
Ageing with Smartphones in Ireland, Urban Italy, Urban Brazil, Urban Chile, Urban China and Uganda: six free open access books as part of the five year "Anthropology...
From Putting People First
[Book] Attention Span
While the concept of “flow” has previously been considered the ideal state of focus, Dr. Mark offers a new framework to help explain how our brains function in...
From Putting People First
[Book] Interfaces and Us
When society relies on computer models and their interfaces to explain and predict everything from love to geopolitical conflicts, our own behaviour and choices...
From Putting People First
The problem with cashless payments
Certain types of means of payment now seem indispensable for full participation in socioeconomic activity, yet they’re not necessarily available to everyone.
From Putting People First
New Reuters Institute Report on distrust in the news by disadvantaged communities
Why do disadvantaged communities distrust the news? And what can newsrooms do about it? These are the questions at the heart of a new report by the Reuters Institute...
From Putting People First
[Book] The Smartness Mandate
What exactly is “smartness,” and how and why has it come to be not only a desirable goal, but something that must be implemented everywhere?
From Putting People First
An anthropology of algorithmic recommendation systems
In this book meet the people who design the algorithms that capture our musical tastes.
From Putting People First
New European Commission study on how digital advertising impacts privacy, publishers and advertisers
This study has collated evidence which on balance indicates a strong case to reform digital advertising. It indicates that the status quo is unsustainable for individuals...
From Putting People First
The business value of user experience
UXMatters devoted two articles to the business value of user experience: one by Irwin Hau (Chromatix, Australia) on why companies reject it, and one by Irfan Rehman...
From Putting People First
[Book] Everyday Life in the Culture of Surveillance
Today, it is of utmost relevance to study people’s attitudes, motives, and behaviours in relation to the fact that we live in a culture of surveillance. This includes...
From Putting People First
UNDP Guide to Deep Listening
This UNDP guide provides step-by-step guidance, practical tools, and hands-on experiences on the process of Deep Listening, including systems mapping, rapid ethnographic...
From Putting People First