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Daniel Tunkelang: Information, Attention, and Trust
From The Noisy Channel

Daniel Tunkelang: Information, Attention, and Trust

In 1943, psychologist Abraham Maslow analyzed human motivation as a hierarchy of needs: physiological needs, safety, love and belonging, esteem, and self-actualization...

Daniel Tunkelang: Please Give Me A 5-Star Review!
From The Noisy Channel

Daniel Tunkelang: Please Give Me A 5-Star Review!

A recent New York Times article highlights the latest episode in the debate over online reviews: apparently Amazon is quietly cracking down on reviews it viewsopenly...

Daniel Tunkelang: Science as a Strategy
From The Noisy Channel

Daniel Tunkelang: Science as a Strategy

Earlier this year, I had the pleasure to deliver the keynote address at a CIO Summit in Atlanta. It was an honor to address an assembly of CIOs, CTOs, and technology...

Daniel Tunkelang: Relevance is Complicated
From The Noisy Channel

Daniel Tunkelang: Relevance is Complicated

Thanks to everyone for the feedback about my previous post about understanding relevance. It's great having such engaged readers!Some of you felt that I glossed...

Daniel Tunkelang: Understanding Relevance
From The Noisy Channel

Daniel Tunkelang: Understanding Relevance

Relevance is one of those concepts that brings to mind Supreme Court Justice Potter Stewart's "I know it when I see it" standard. Whenever we interact with search...
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