Since ChatGPT's release last November, generative AI has proven to be a capable technology that can help with a range of everyday tasks. However a new study shows that only members of a specific generation use generative AI to its full potential.
On September 7, Salesforce released its Generative AI Snapshot Research: The AI Divide, which surveyed more than 4,041 people 18 or older across the US, UK, Australia, and India regarding their AI usage.
The survey found that although half (49%) of overall respondents have used generative AI, the numbers differ greatly between different age groups.
Specifically, generative AI users are concentrated among younger users, with 65% of generative AI users being Millennials or Gen Z, people born between 1981 and 2012, according to the Pew Research Center.
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