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Communications of the ACM

Communications of the ACM

Connecting the Design of Software to the Design

Arkansas Gov. Mike Beebe

Arkansas Gov. Mike Beebe with Ganeshk Kannarpady, a scientist at the University of Arkansas at Little Rock's newly opened Center for Integrative Nanotechnology Sciences.

Credit: Joan I. Duffy / University of Arkansas at Little Rock

When the software's preference contradicts good user work practice the power of computing quickly becomes an electronic bureaucrat—frustrating productivity while imposing overhead.

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