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Communications of the ACM


AI in the Enterprise

Doug Meil. March 2, 2023

Most people in the technical world are now familiar with some version of this artificial intelligence (AI) Venn diagram:


describing the relationship between various sets of AI techniques, including machine learning and deep learning. There are many excellent books and articles describing those topics and how they can be implemented in various software frameworks, and those descriptions will not be repeated here. There also are many articles on Big Tech implementing AI at scale. But how do "regular" organizations implement AI projects successfully, especially within an existing portfolio of solutions? In the BLOG@CACM post "Anna Karenina on Development Methodologies," I described how the famous opening line "happy families are all alike, unhappy families are unhappy each in their own way" applies to software development. This post will describe in a similar vein the development behaviors with the highest chance of success for AI efforts.


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