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A Social-Media Decoder

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Deb Roy, Bluefin Labs

Deb Roy, CEO of Bluefin Labs, says social media have changed the relationship between media consumers and producers.

Credit: Ian Allen

From his 24th-floor corner office in midtown Manhattan, the veteran CBS research chief David Poltrack can gaze southward down the Avenue of the Americas, its sidewalks teeming.

From Technology Review
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