In May, Google introduced a new feature for Gmail that automatically completes sentences for users as they type, but the tool will not suggest gender-based pronouns because the risk is too high that the system might predict someone's sex or gender identity incorrectly and offend users.
Google is taking extra precautions because it wants to bill itself as better understanding the nuances of artificial intelligence (AI) when compared to its competitors.
Gmail has 1.5 billion users, and its "Smart Compose" feature assists on 11% of messages worldwide sent from Gmail.com.
Google's decision to be cautious on gender follows some high-profile embarrassments for the company's predictive technologies.
The policy of banning gendered pronouns also affects the list of possible responses in Google's Smart Reply service, which allows users to respond instantly to text messages and emails with short phrases such as "sounds good."
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