Communications of the ACM
How to Design AI that Eliminates Disability Bias
Tackling the multi-faceted needs of employees requires new learning systems.
Credit: Financial Times
As artificial intelligence (AI) is added into devices and services, the technology has proven to magnify the prejudices that skew human decision making against women and ethnic minorities.
In addition, AI has been shown to have negative repercussions for those with disabilities. The inability of AI to handle the unexpected threatens to worsen the historic underemployment of disabled people by robbing candidates of job opportunities, according to a recent report by the AI Now Institute at New York University.
The report highlights the popularity of remote video interviewing technologies, which use AI to analyze speech patterns, facial expressions, and candidates' tone of voice to draw inferences about their employability. Critics note these systems risk disadvantaging applicants with disabilities, such as speech disorders, facial paralysis, or autism.
From Financial Times
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