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Communications of the ACM

ACM TechNews

Cyber Chiefs Try New Tricks to Attract Talent

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Said Shaun Marion, chief information security officer at fast-food chain McDonald’s Corp., “College is not for everybody, and not everyone has access to college because they lack the financial wherewithal or community support."


With demand exceeding the available workforce, more cybersecurity and risk executives are seeking candidates without degrees or traditional technology backgrounds.

Mitsubishi UFJ Financial Group's Steven Babb said he supports the drive to increase gender representation in the workplace, and is interested in seeing candidates who may not have typical cybersecurity backgrounds but may have relevant experience in other departments.

McDonald's Shaun Marion said help desk technicians can be suitable for cybersecurity positions because they manage ambiguity and practice real-time problem-solving.

Marion said online gamers also can be good candidates, given the need for those in cybersecurity to work odd hours, cooperate with others, and think on their feet.

Said Marion, "I search for attitude and aptitude, and lay security training on top of that."

From The Wall Street Journal
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