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How A.I. Is Helping Architects Change Workplace Design

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At the headquarters of Zaha Hadid Architects in London, Uli Blum, left, and a colleague analyze a visualization of employees’ locations and interactions in their office.

Credit: Jeremie Souteyrat/The New York Times

"I've been a workplace designer for the last 24 years," said the architect Arjun Kaicker. "I've seen more change in the last 24 months than in the whole of my career."

Mr. Kaicker co-runs Zaha Hadid Analytics + Insights, or ZHAI, a five-person team that uses data and artificial intelligence to design workplaces. The team is part of Zaha Hadid Architects, the firm founded by the influential architect Zaha Hadid in London in 1979.

"The pandemic has really supercharged innovation in the workplace," Mr. Kaicker said in a recent video interview from Atlanta.

Before, "the majority of office buildings had a one-size-fits-all desk for everyone, and the same environment around them, the same everything," he said.

Now that they're back at their desks, "people are requesting more choice, more personalization and more mobility."

From The New York Times
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