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ChatGPT Violated European Privacy Laws, Italy Tells OpenAI

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The OpenAI logo on a mobile phone in front of a computer screen displaying output from ChatGPT.

Italy's data protection authority said Monday it had notified San Francisco-based OpenAI of breaches of the EU's General Data Protection Regulation.

Credit: Michael Dwyer/AP

Italy's data protection authority, known as Garante, told OpenAI that its ChatGPT AI chatbot violated the EU General Data Protection Regulation.

The watchdog started investigating ChatGPT last year, when it temporarily banned the chatbot within Italy after finding that some users’ messages and payment information were exposed, and because ChatGPT didn’t have a system to verify users’ ages.

It also questioned whether there was a legal basis for OpenAI to collect massive amounts of data used to train ChatGPT’s algorithms and raised concerns that the system could generate false information about individuals.

From Associated Press
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