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Communications of the ACM

ACM Opinion

Track How Technology Is Transforming Work

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Tokyo store android

Androids, such as this one directing shoppers in Tokyo, will replace humans in many service occupations in the next 1020 years.

Credit: Ko Sasaki/The New York Times/Redux/eyevine

Advances in technology pose huge challenges for jobs. Productivity levels have never been higher in the United States, for example, but income for the bottom 50% of earners has stagnated since 1999 (see 'Job shifts').

From Nature
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