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Communications of the ACM

ACM Opinion

Robots Were Supposed to Take Our Jobs. Instead, They're Making Them Worse.

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Robots were supposed to take our jobs.

New technologies can give corporations tools for monitoring, managing, and motivating their workforces, sometimes in ways that are harmful.

We often spend so much time talking about the potential for robots to take our jobs that we fail to look at how they are already changing them—sometimes for the better, but sometimes not. Maybe the robot apocalypse isn't here yet. Or it is, and many of us aren't quite recognizing it, in part because we got some of the story wrong.

The problem isn't really the robot, it's what your boss wants the robot to do.

From Vox
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