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Communications of the ACM

ACM Opinion

We Need a 911 for the Metaverse

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Person wearing virtual reality goggles has a surprised or shocked expression.

In the metaverse, the rules and the way they are enforced vary from platform to platform.

Credit: Getty Images

Online harassment is already pervasive and destructive, and society is still ill-equipped to deal with it more than 30 years after the introduction of the consumer Internet. The rise of virtual reality and the metaverse add a new dimension to this problem—but also, importantly, a new opportunity to help solve it.

At a bare minimum, citizens of the metaverse deserve an industrywide standard for reporting abuse and harassment.

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